Bensong Chen

Bensong Chen is a Director of Data Science at Capital One, where responsibilities include architecting and building a Generative AI-powered document assistant using open-source Large Language Models and advanced Retrieval Augmented Generation technologies. Prior experience includes leadership roles in Data Science at Capital One, where Bensong connected Data Science with Data Engineering, and served as an Adjunct Professor at Montgomery College, teaching IT and Data Science courses. Previous positions include Senior Software Engineer at Google, focusing on Search Quality and Infrastructure, and PhD Researcher at North Carolina State University, with a dissertation on hierarchical traffic grooming in optical networks. Bensong holds a PhD in Computer Science from North Carolina State University and has completed multiple Nanodegrees in Artificial Intelligence and related fields through Udacity.