Brian Keene is an experienced IT professional currently serving as a Service Desk Team Manager at Capital One since November 2017, after previously holding the role of IT Support Specialist - Team Lead. Prior experience includes a position as a Refresh Technician at Northrop Grumman, where responsibilities involved PC remediation in various state buildings in Virginia. Earlier experiences include working as an Information Technology Technician/Trainer at Virginia Farm Bureau Insurance, focusing on corporate training for communication applications and network refreshes, as well as a role as a Hardlines Merchandiser at Kmart Corporation. Brian holds a Bachelor of Science degree in Network Operations and Security from Western Governors University, completed between 2018 and 2022, and is a graduate of Thomas Dale High School.
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