Cynthia B.

Cynthia B. is an accomplished communications and marketing professional with extensive experience in client-facing communications and brand management within the financial services sector. Currently serving as the Head of External Client Communications at Capital One, Cynthia leads a team focused on impactful client communications and strategic client experience design. Previous roles at Capital One include Process Engineer and Senior Marketing Manager, showcasing expertise in client onboarding and marketing strategy. Other notable positions include Brand Marketing & Communications Manager at Austin Brockenbrough & Associates, and various consultant roles in branding and communications at Genworth Financial, MeadWestvaco, and Capital One. Cynthia holds a Bachelor of Arts in Global Communications from The American University of Paris and a Mini MBA from the University of Richmond, along with certifications in Agile Methodology.