Diana Mukhamadieva, MBA, currently serves as a Product and Innovation Manager at Capital One, where leadership in digital contact strategies has resulted in a 22% increase in customer reach and a 3% improvement in repayment rates. Prior experience includes serving as Product Manager at RBC Ventures, leading the launch of three financial products, and working as a Design Strategist at Milestone Platform, where a comprehensive customer journey map was created. Diana's earlier roles include Product Manager at Fluid Financial, facilitating significant user growth and revenue increases, and Associate in CIBC's Graduate Leadership Development Program, where contributions were made to various financial sectors. Diana began their career as Assistant Controller at Kluane Drilling Ltd., managing financial reporting and compliance. Educational background includes an MBA in Finance and Entrepreneurship and a B.Comm in Finance and Accounting, both from the University of Toronto.
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