Stephen Fletcher

Stephen Fletcher is a seasoned manager specializing in machine learning and data transformation, currently serving as the Senior Manager of Machine Learning and Head of Generative AI at Capital One since September 2017. In this role, Stephen pioneered the strategic integration of Generative AI across products, empowering domain analysts while significantly reducing reliance on technical teams. Previous positions include Senior Manager of Machine Learning Engineering and Lead Machine Learning Research, where Stephen led the development of custom models that notably increased productivity and reduced workloads in cybersecurity. Stephen's earlier experience includes managerial roles at Accenture and Comcast, focusing on machine learning solutions and large-scale data migrations. Stephen is enhancing expertise through postgraduate education in Applied Data Science at MIT and Machine Learning at UC San Diego, complementing a robust technical skill set in Python, Kubernetes, and AWS Solution Architecture.