Melanie McKinley is an experienced professional in new business case management, currently serving as New Business Case Manager at Capitas Financial since November 2020. Previously, Melanie held roles as New Business Manager at Ark Financial and Senior Case Manager at Eagle Strategies, LLC, where responsibilities included overseeing new business processing for financial advisers and providing consultation on underwriting requirements and procedures. Prior experience includes serving as Associate Administrative Manager at New York Life Insurance Company, managing a high-volume insurance office, and working as a Service Coordinator at Scientific Resources Southwest, Inc. Melanie holds a Bachelor of Arts in Mass Communication and Public Relations from The University of Alabama, a Bachelor of Arts in Art History from the University of Houston, and both a Master's degree and a Master of Arts in Art History from Tiffin University.
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