Rahiem Jacobs is an experienced operations manager and IT professional, currently serving as Operations Manager - Channels: Client Service at Capitec since April 2023, focusing on system performance and client service. Jacobs also holds the position of Consultant Director at A-S-R and CO Pty Ltd, providing IT consultation and hardware provisioning since July 2022. Prior roles include Head of IT Service Delivery at Old Mutual South Africa, where Jacobs enhanced service management capabilities, and IT Service Delivery Manager at Capfin, managing client relationships and operational priorities. Previous experience includes roles at AppCentrix, Clicks Group South Africa, Metropolitan Life, among others, reflecting a solid background in IT service management and delivery. Jacobs holds an Advanced Diploma in Management from the University of the Western Cape and has pursued additional business education through Udemy.
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