Rachelle Gold

Chief Customer Officer at Capsifi

Rachelle Gold has extensive experience in various business analysis and architecture roles. Rachelle started their career at American Express in 2000, where they worked as a Business Systems Analyst and later advanced to become a Lead Business Systems Analyst. In these positions, they led cross-functional teams to develop and implement a global business system, addressing limitations of legacy systems and ensuring future adaptability. After their time at American Express, they joined the Australian Prudential Regulation Authority in 2009 as a Business Analyst/Test Lead and later became a Senior Business Analyst. Rachelle then moved on to work at CAPSICUM Business Architects in 2014 as a Senior Business Architect. Currently, they are the Director of Services and Coaching at Capsifi.

Rachelle Gold attended the University of Technology Sydney from 1997 to 1999, where they obtained a Bachelor of Information Technology degree in the field of Information Technology.

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