LP

Louis P.

Senior CSM at Captain Wallet France

Louis P. has a diverse work experience spanning over several years. Louis started their career in 2007 as a Customer Success Manager at CenterStone Technologies, Inc., where they focused on ensuring customer success for outdoor and apparel brands. Louis'sresponsibilities included defining deployment strategies, providing training and support, and managing customer relationships.

In 2010, Louis joined ADventori as an Account Manager, where they managed clients and executed digital ad campaigns for media agencies. Louis provided strategic and technical recommendations for concept development.

Louis worked at Patagonia in 2013 as a Project Owner for B2B E-commerce. Louis led projects aimed at improving customer service and operational efficiency through digital transformation. Louis'srole involved coordinating international teams, onboarding staff, addressing technical issues, and implementing a new ERP system.

From 2015 to 2020, Louis was self-employed as an Independent Consultant. Louis focused on advancing company strategies, managing teams, and crafting product visions to enhance user satisfaction, customer success, operational efficiency, and profitability.

Most recently, Louis joined Captain Wallet in 2020 as a Senior Customer Success Manager. Further details about their role at this company are not provided.

Louis P. attended Lycée Franco-Mexicain from 1984 to 1999, where they obtained a Baccalauréat ES degree. Louis then pursued further education at Newbury College from 1999 to 2002, completing an Associate's degree in Finance, General. Lastly, they enrolled at ESCP Business School from 2002 to 2007, earning a Masters in Business. Louis'sstudies at ESCP Business School focused on IT project management, marketing, and the management of technology, ideas, and innovation.

Links

Timeline

  • Senior CSM

    January, 2020 - present