PH

Patricia Hampton-Porter

Technical Support Manager at Carbon

Patricia Hampton-Porter has extensive work experience in technical support and management roles. Patricia currently works at Carbon as a Technical Support Manager, where they oversee a team of five personnel and provides training, coaching, and mentoring. Prior to Carbon, Patricia worked at IgnitionOne as a Support Manager. Patricia has also worked at DataOceans, LLC as a Customer Support Manager, where they managed day-to-day operations and provided technical support to global enterprise customers. Earlier in their career, Patricia worked at Aderant as a Product Manager, where they had responsibility for the entire product line life cycle. Patricia also served as the Manager of Novient Support, overseeing recruitment, training, and coaching of the team. Patricia's work experience also includes a role as a Senior Business Analyst at WebTone Technologies, where they supported the definition and design of internet-based applications. Overall, Patricia brings a wealth of expertise in technical support, management, and product management to their work.

Patricia Hampton-Porter has a BSED degree in Business/Corporate Communications from The University of Georgia. Patricia also holds an Associate's degree in Computer Science from Georgia Piedmont Technical College. In June 2018, they obtained an ITIL Certification from AXELOS Global Best Practice. Patricia is currently in the process of obtaining their Six Sigma Green Belt certification, although the specific institution and timeline for completion are not provided.

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Timeline

  • Technical Support Manager

    April, 2019 - present

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