Compliance Analyst

At Cardless, we’re building a credit card and loyalty platform that consumer businesses use to engage their customers. We’ve launched 9 credit cards, including for the largest mall operator in the U.S. and the largest airline in South America. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.

We value curiosity, humility, and intensity — we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $60M in equity funding from top venture capital firms and angels.

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Out compliance team works to monitor, control, and mitigate risk Cardless faces in its management of the consumer credit card product. This includes not only anti-money laundering (AML), counter-terrorist financing (CTF) and sanctions compliance, but compliance with the fair lending laws and their implementing regulations.

The team also works closely with the compliance team at our issuing bank, ensuring that we provide the information and documentation the bank needs to satisfy their regulatory requirements and continue to support our program. The compliance function is responsible for developing Cardless' internal controls, as well as training staff as needed, conducting program and partner monitoring, and compliance operational work.

Responsibilities

• Support the Compliance Director by assisting in day-to-day Compliance Program management
• Investigate KYC/AML screening results, including researching public records and drafting due diligence reports as needed
• Conduct customer due diligence (CDD) investigations for new and existing credit card account holders, as well as for critical vendors, brand partners, and other entities as needed
• Monitor and conduct ongoing CDD in a risk-sensitive manner keeping in mind Cardless' product and service offering
• Assist in developing new-hire and employee training in areas such as AML/OFAC, Truth in Lending Act, Equal Credit Opportunity Act, and red flags.
• Review ad-hoc escalations from strategic partners as well as internal teams and determine next steps

Requirements

• 3-4 years of compliance operations experience, preferably both in traditional financial institutional and FinTech environments
• Knowledge of legal and regulatory requirements that apply to financial institutions, as well as the research skills necessary to understand new or evolving regulation
• Knowledge of AML laws and regulations, including a general and broad understanding of AML, financial and reputational risks (PEPs, Sanctions, Anti-Bribery & Corruption)
• Familiarity with performing compliance operations functions, especially due diligence investigations and audit trail managementStrong critical thinking skills and an investigative instinct
• Familiarity with reporting thresholds and requirements
• Strong time management skills
• Experience in payments compliance and/or AML investigations experience a plus
• Effective oral, written and interpersonal communication skills
• Ability to treat confidential information with professionalism and discretion