Jimmy E Williams Jr has a diverse professional background, with experience spanning various roles in customer service, business ownership, and human resources. Currently serving as a Cares Engagement Coordinator II at CardWorks Acquiring since November 2022, Williams focuses on analyzing customer complaints and developing solutions to enhance satisfaction. Prior to this, Williams owned UrbanSlush, a family-operated business dedicated to serving frozen drinks at community events in central Florida. Additional roles include Human Resources Specialist at Celebrations of Life Mortuary & Cremation Services, Provider Operations Outreach Specialist at Healthfirst, and Clinical Assistant at Omnicare Inc., showcasing proficiency in onboarding, database management, and customer support. Williams holds an Associate's degree in Human Resources Management and Services from Valencia College.
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