Kathleen Carvalho is an experienced professional in health care management, currently serving as Technical Program Manager II at Care Access since August 2022. Prior to this role, Kathleen held significant positions such as Head of Concierge and Community Support at Wellist from October 2017 to July 2022, and Regional Practice Administrator for Psychiatry at Steward Health Care from October 2016 to October 2017. Additional experience includes Clinical Practice Operations Manager for Psychiatry at Boston Medical Center, Behavioral Health Operations Manager at The Dimock Center, and Case Management Team Leader at HFI. Educated with a Master of Science in Leadership from Northeastern University, a Bachelor's degree in Sociology from UMass Boston, and an Associate of Science in Accounting from Baystate College, Kathleen possesses a robust foundation in both behavioral health operations and management.