Ramez W.

Ramez W.'s work experience starts with their most recent job at care.ai, where they worked as a Sr. DevOps Engineer. In this role, they collaborated with software developers, system operators, and other Identify Management team members to process automation and manage code releases. Ramez used tools such as Azure Platform and Powershell scripting and automation.

Prior to that, Ramez worked at Consulate Health Care as a Sr. System Engineer, Tier 3. Their responsibilities included performing complex Microsoft Active Directory, Exchange, Storage, and Virtual analytical and administration tasks. Ramez also implemented, maintained, monitored, and protected Active Directory, Exchange, and Netscaler environments. Additionally, they were involved in system architecture and migrations.

Before Consulate Health Care, Ramez worked at Universal American as a Sr. Server Administrator, Tier 3. In this role, they managed over 800 Windows servers and 50+ ESXi servers across 7 states. Ramez provided high-level technical support for server issues and user support on a 24x7 rotational basis. Ramez was also sought after by other administrators and engineers for resolving difficult troubleshooting issues.

Prior to that, Ramez worked at CompuTech City as a Sr. Network Engineer, Tier 3. Ramez provided network administration services and consulting services to small- to medium-sized customer networks. Ramez also provided project-based assistance for larger corporate accounts, particularly in the medical, financial, and legal sectors.

Ramez also has experience as a Freelancer, where they provided technical support and managed small/medium-sized customer networks. Ramez worked on network upgrades and new network installations and supported network operating systems and LAN/WAN solutions.

Before freelancing, Ramez worked at NCR, first as a Jr. Technical Support and then as a Sr. Technical Support.

Their earliest work experience was at Nile Egypt, where they worked as a Junior Technical Support. Their responsibilities included implementing, maintaining, and supporting Windows 2003 networks, managing user accounts, backing up and restoring systems, setting and managing files and printers access rights, and troubleshooting servers and system data.

Overall, Ramez W. has a strong background in DevOps engineering, system administration, network engineering, and technical support. Ramez is experienced in working with various technologies and has performed complex tasks across multiple industries.

Ramez W. completed their high school education in the field of General Science at Mubarak Secondary School from 1995 to 2001. Following that, they pursued a Bachelor's degree in Computer Science and Management at SADAT ACADEMY for MANAGEMENT SCIENCES from 2001 to 2005.

Additionally, Ramez W. obtained several certifications throughout their career. Ramez became a Neuro linguistic Programming Practitioner from The ABNLP in April 2021. In May 2015, they received the EMC Proven Professional certification from EMC. Ramez W. also achieved various Microsoft certifications, including MCSA Messaging Exchange 2003, MCSE Windows Server 2003, Microsoft Certified Technology Specialist - SQL Server 2005, MCSA Windows Server 2003, and Microsoft Certified Professional. These certifications were obtained between 2007 and 2007, with specific months mentioned for some of them.