Christopher Yan

Customer Service Officer & Project Coordinator at Care & Co Group

Christopher Yan is an accomplished professional in customer service and project coordination, currently serving at Care & Co Group. Responsibilities include the development of a streamlined advertorial briefing system, enhancing client communication and satisfaction, as well as the creation of external client reports that drive repeat business. Prior experience at the South China Morning Post as an Account Manager involved leading project meetings and overseeing the completion of numerous online advertorial projects, generating over USD 2 million in revenue. Earlier roles included positions at BCW Global and Intertain, where strategic content and account management were emphasized. Educational background includes a recent postgraduate degree from Monash University and a Bachelor of Arts in Psychology from Queen's University.

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