Care Inspectorate
Lisa Miller, Chartered MCIPD, is an accomplished professional with extensive expertise in human resources and organizational development. Currently serving as the Organisation and Workforce Development Manager at Care Inspectorate since December 2021, Lisa's previous roles include HR and Learning and Development Lead at The Donaldson Trust, and Senior Learning and Development Business Partner at ENABLE Scotland. Lisa also has experience as an Organisational Development Manager and HR Policy Manager at The Scottish Parliament, alongside roles at Motherwell College and Celtic Football Club. Educational qualifications include a BA (Hons) in Human Resource Management and Spanish from the University of Strathclyde, an LLM in Employment Law and Practice from Robert Gordon University, and completion of the Oxford University Executive Leadership Programme at Saïd Business School.
Care Inspectorate
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We independently regulate care services for people of all ages in Scotland. We register, inspect and grade services, deal with complaints, carry out enforcement action where necessary and help services improve. We also inspect all Scottish local authority social work services, including criminal justice social work. We carry out joint inspections too, with colleagues from other organisations such as police, health boards and education, to check how successful services are at working together to deliver the best support for adults and children. We inspect the quality of care, promote best practice, identify ways that services can improve and support innovation. In everything we do, our aim is to improve people’s experience of care, focusing on what can improve their lives and not simply on the services provided to them.