Michelle Fontenot-Barrett

Michelle 'Misha' Fontenot-Barrett is an experienced professional with a strong background in quality management, policy development, and continuous improvement in the social care sector. Currently serving as Hub Continuous Improvement and Service Excellence Manager at Care Quality Commission, Michelle has previously held various roles at Walsingham Support, including Quality & Policy Manager, where management of a national team to ensure quality assurance was pivotal. With extensive experience in operations, business development, and customer service across multiple industries, Michelle also holds multiple qualifications in management and leadership, customer service, and human resources.