Katie Tana

Katie Tana is a seasoned professional with extensive experience in provider education and customer service within the healthcare sector. Currently serving as a Sr. Provider Education Specialist at CareFirst BlueCross BlueShield since August 2014, Katie excels in building and maintaining relationships with providers, developing training materials, and managing communications. Previous roles include Sales Proposal Coordinator at NCAS - CFA, where Katie was integral in compiling data for proposals and assisting in sales and marketing strategies, and Customer Service Representative II at CareFirst BlueCross BlueShield, focusing on customer inquiries and departmental productivity. Katie's early career includes an internship in the Health Insurance Department of the Baltimore County Government, supporting benefits enrollment and employee inquiries. Katie holds a Bachelor of Arts in Mass Communications with a focus on Journalism, Organizational Leadership, and English Writing from High Point University.