Careline365
Meg Phelps is an experienced professional in customer account management, currently serving as the Department Lead at Careline365 since July 2020, overseeing Team Managers in Finance and Accounts Engagement to ensure service quality and compliance throughout the account lifecycle. Prior to this role, Meg worked at Caleres Europe Limited from January 2018 to July 2020, serving as a European Customer Accounts Consultant and an European eCommerce Assistant, enhancing relationships with wholesalers and managing order systems. Earlier career positions include Pharmacy Technician and Assistant at A.S. Watson Group, PPI Complaints and Correspondence Handler at Barclays, and Personal Assistant to the Executive Director at Wythenshawe Community Housing Group. Meg holds an educational background from Bishopgarth Maths and Computing College.
This person is not in any teams
This person is not in any offices
Careline365
Careline365 is a dedicated personal alarm service, committed to providing peace of mind to individuals across the UK. Our mission is to help people live independently with the reassurance that help is just the press of a button away. Being apart of the of Appello group allows us to provide fully digital in home and on the go alarms to provide constant peace of mind and safety. With a compassionate, UK-based team available 24/7, we deliver lifesaving assistance whenever it’s needed. We ensure our members feel safe, connected, and supported at all times. Every member has unique needs, and we tailor our service accordingly. Customer care is at the heart of what we do, ensuring every individual feels valued, respected, and secure. We are one of the most recommended personal alarm providers by healthcare professionals across the UK, we are TSA-accredited, we hold an 'Excellent' rating on Trustpilot, and we remain committed to delivering personalised, 24-hour care. Trusted by the NHS, charities, housing associations, and local councils, we provide a vital service that helps vulnerable individuals stay independent and comfortable in their own homes. If you are a professional who is looking to form a partnership with Careline365 or simply looking to refer your client, visit our partnerships page to get in contact with our business development team.