Lester Heard

Lester "LT" Heard, Jr. is a seasoned professional with extensive experience in utilization management and network development within the behavioral health sector. Since February 2013, Heard has served as Manager of Utilization Management at Carelon Behavioral Health, following a tenure at Elevance Health in a similar role. Prior to this, a significant period was spent at Anthem, Inc., where responsibilities included management of both Utilization Management and Medicaid Network Strategy. Earlier career roles include Network Relations Specialist at Amerigroup, A/R Administration Coordinator at MHMR of Tarrant County, and Revenue Cycle Manager at Baylor College of Medicine. Additionally, experience encompasses positions such as Patient Business Service Manager and Financial Counselor within esteemed health organizations. Heard holds a Bachelor of Arts in Sociology from Southern New Hampshire University.