Kristie Thomas

Manager I Customer Care-pharmacy at CarelonRx

Kristie Thomas currently serves as the Manager I of Customer Care-Pharmacy at CarelonRx, a position held since January 2024. Previous roles include Utilization Management Manager at Carelon Behavioral Health and Elevance Health, as well as Enrollment Supervisor at Accordant Health Services. Kristie has extensive experience in healthcare operations, having worked in various capacities such as Denials Specialist at Atrium Health Wake Forest Baptist and Service Operations Supervisor at Aetna. Educational qualifications include an Associate of Science in Medical Office Administration-Healthcare Administration from Guilford Technical Community College and an Associate of Science in Medical Office Management/Administration from Rockingham Community College.

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