Al Ryan Santiago

Al Ryan Santiago has extensive work experience in the field of customer experience analysis, digital analytics, and project management. Currently, they are working as a CX Analyst at Carenet Health since May 2022. Al Ryan also owns EvolveDigital Social Media Consultancy Services since February 2023.

Prior to their current roles, Al Ryan worked as a Project Manager at Synergy Advantage from August 2021 to present. Al Ryan also served as the Director of Digital Analytics at Sitel Group from August 2021 to April 2022.

Al Ryan's long-term tenure at SYKES showcases their growth and expertise in various positions. Al Ryan held the position of Director of Digital Analytics from January 2019 to September 2021. Before that, they served as the Senior Manager of Business Intelligence - Insight Analytics from November 2016 to January 2019. Al Ryan also held roles as Manager of Global Strategy - Customer Analytics, Senior Manager of Account Operations, Technical Support Manager, Team Lead, Quality Assurance Coordinator, and Technical Support Representative during their tenure at SYKES.

Overall, Al Ryan Santiago's work experience demonstrates their strong background in data analysis, strategy development, and leadership across different industries and roles.

Al Ryan Santiago's education history includes:

- From 2002 to 2004, they attended AMA University, where they pursued a Bachelor of Science degree in Computer Engineering with a focus on Computer Engineering.

- concurrently, from 1999 to 2004, they also enrolled at Eastern Visayas State University, specializing in a Bachelor of Science program in Electronics and Communications Engineering, with an emphasis on Electrical, Electronics and Communications Engineering.

- There is no information provided regarding the specific institution or degree for the period from 1995 to 2004.

Additionally, Al Ryan Santiago has obtained the following certifications:

- In January 2019, they obtained the IBM Data Science Professional Certificate Specialization from Coursera Course Certificates.

- There is no information available concerning the exact time of completion for the Data Science Professional Certificate.