Andrea Ramirez

Andrea Ramirez has a diverse work experience spanning different industries. Andrea started their career as a Graphic Design Intern at Sharkmatic Advertising, where they learned to understand and fulfill client needs. Andrea then worked as a Photographer and Graphic Designer at SA Photographers, creating marketing materials and managing client meetings. Andrea also freelanced as a Photographer and Editor for Scallywompus, capturing events and telling their stories through pictures.

In 2014, Andrea transitioned to the tech industry as a Technical Trainer at ARRIS, where they trained customer service representatives and managed performance coaches. Andrea also implemented various training models and communicated technical changes to ensure successful training plans.

In 2016, Andrea joined Transcom as a Facilitator/Trainer and Quality Manager. Andrea developed and managed 200+ billing, sales, and retention advisors, restructuring training programs to improve success rates.

Currently, Andrea is a Senior Operations Manager at Carenet Health. Andrea oversees the overall health of assigned programs and individuals, manages a team of managers and supervisors, and collaborates with clients to meet expectations. Andrea has also served as a Production Manager, focusing on improving quality and coaching supervisors to achieve better outcomes.

Andrea Ramirez's education history begins with earning an Associate of Arts degree in Business Administration and Management from St. Philip's College in 2022. Prior to that, from 2012 to 2014, Andrea studied at Northwest Vista College and obtained an Associate of Applied Science degree in Digital Media. In the period between 2010 and 2012, they attended San Antonio College, where they completed an Associate of Applied Science degree in Digital Design with a focus on Graphic design.

Additionally, Andrea has a Digital Design certificate, but no further details regarding the institution, month of attainment, or year of attainment are provided.