Conrad Pasana has extensive work experience in the customer experience and analytics field. Conrad is currently working at Carenet Health as the Sr. Director of CX Analytics since March 2022. Prior to that, they worked at Sitel Group for almost 8 years, from August 2014 to February 2022, as the Director of Insight Analytics. Before Sitel Group, Conrad held the role of Director of Site Operations at SYKES for 4 years, from May 2010 to August 2014. Conrad also worked as a Senior Operations Manager at Acquire Asia Pacific from December 2008 to April 2010, and as an Operations Manager at Sitel from April 2006 to May 2007.
Conrad Pasana attended Miriam College from 1997 to 2001, where they earned a Bachelor of Science (BS) degree in Entrepreneurship.
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