Karen B. is an experienced Salesforce professional with a strong background in administration and project management. Currently serving as an Advanced Salesforce Administrator at Careship since December 2021, Karen has previously held roles including Salesforce Product Specialist at Fielo and Salesforce Project Leader at NTT DATA, where project coordination, problem-solving, and team management were key responsibilities. Earlier experience includes working as a Salesforce Senior Consultant at Globant, where Karen managed complex Salesforce CRM projects and ensured quality deliverables. Additionally, positions as a Salesforce Administrator at Getronics and a Sales Analyst at Philips contribute to a well-rounded expertise in the field. Academically, Karen holds a Master's degree in Project Management from USP and a degree in Management Information Systems from Universidade Metodista de São Paulo, along with Salesforce Trailhead training.
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