Lawana Wallace is a results-driven leader currently serving as the Director of Talent Development at CareSource. With a proven record in managing customer care operations and talent development, Lawana successfully oversaw the Customer Care department at CareSource from 2007 to 2012. Previously, Lawana worked as a Business Trainer at KeyBank, developing and delivering training programs while ensuring high retention rates. Lawana is currently pursuing a degree in Business Administration and Management at Sinclair Community College.
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