Lauren Knight

Customer Experience (cx) Delivery Specialist at CareSuper

Lauren Knight is an accomplished communications professional with extensive experience in customer experience and internal communications. Currently serving as a Customer Experience Delivery Specialist and Communications Team Lead at CareSuper since July 2019, Lauren has played a crucial role in the Fund's administrator transition. Previous roles include communication consultancy at AMP during significant company events and managing internal communications at Perpetual Limited. Lauren's earlier career at WE Communications involved various positions, including Account Manager, where Lauren facilitated corporate communications for clients across financial services and technology sectors. Lauren's credentials include a Bachelor of Arts in Communication and Media Studies from Macquarie University and a certification in the Foundations of Superannuation from the Australian Institute of Superannuation Trustees.

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