Jamie Chen

Jamie Chen's work experience includes various roles in different companies.

From 2009 to 2009, Jamie had an internship at California Grill Restaurant, where they learned about guest service, resolving customer issues, and improving communication skills.

From 2010 to 2015, Jamie worked as a Customer Care Specialist at CargoSmart, an OOIL wholly-owned subsidiary. In this role, they were responsible for arranging new customers' pre-production services, handling relevant setup, and acting as a coordinator between the carrier, customer, and internal departments. They also communicated with customers to understand their expectations and questions to improve service quality.

Since 2015, Jamie has been working at CargoSmart Limited as a Senior Product Specialist in the Sales Department. Their responsibilities include global business development, marketing, strategizing, and developing new business relationships through telesales, email campaigns, and occasional meetings and training.

Jamie Chen completed a Bachelor's Degree in Tourism Management from Jilin University from 2006 to 2010. In 2009, Jamie Chen participated in an International College Program in Hotel Management at Montclair State University. Additionally, from 2007 to 2009, Jamie Chen also pursued a Bachelor's Degree in Business English from Jilin University.