Caribou
Mandippal Jandu is currently the Manager of Support at Caribou. Previously, Mandippal worked as a Technical Support Specialist at PartnerStack, where they revamped the support process by introducing video and creating a support guide template. Prior to that, Mandippal held positions in technical support at Vidyard and Auvik Networks Inc. They also worked as a Customer Success Guru at Shopify, and as a Sales Specialist at Trends For Men Inc. Mandippal's experience also includes supervising the Musical Instruments department at Best Buy, and working as an Apple Specialist at Apple. They graduated with a Diploma in Entertainment Business Management from Toronto Film School in 2006.
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Caribou
At Caribou, we are on a mission to solve the caregiver staffing crisis. We are working towards a world where caregiving is a sought after career that provides a sense of purpose and financial stability. In this world, care organizations no longer struggle to hire and retain staff. Families will have consistent help from caregivers who feel valued and deliver care with a sense of pride. Quality of life for everyone improves dramatically. Our software is a super easy-to-implement tool that transforms care organizations' ability to recruit, retain, and recognize staff. With Caribou, our customers are able to grow their care staff by over 10% in 90 days and elevate the way they recognize and retain. Our team believes that part of the answer to solving the caregiver shortage lies in helping care organizations become exceptional employers. Employers who listen to their staff, compensate them well, and delight their workforce with meaningful rewards and recognition. Over the long-run, employers who offer the best caregiver experience will win every single time. Improving the caregiver experience has two profound impacts on the industry: (1) It makes existing workers happier and less likely to leave and (2) it makes the industry more attractive to new joiners. To accomplish this mission, we are working hand-in-hand with care organizations across the United States and Canada. If you want to solve these problems for your organization, we'd love to meet you.