Carina
Mayra Perez has extensive work experience in the customer service and operations management field. Mayra started their career in 2001 as a Marketing and Customer Service Specialist at SOFFTEK CORPORATE ENTERPRISES. From there, they joined Optum in 2005 and held various roles including Lead Enrollment Specialist, Sr. Service Delivery Supervisor, and Operations Manager. In these roles, Mayra supervised teams, implemented processes, and managed escalations and regulatory enquiries. Mayra also led the Optum Global Solution Enrollment effort. Currently, Mayra holds the position of User Support Manager at Carina, where they are responsible for providing support to users.
Mayra Perez obtained a Bachelor's degree in Communication from the Universidad del Valle de México in 1999. In terms of additional certifications, they acquired the following qualifications: "Social Media Marketing: Strategy and Optimization" from LinkedIn in March 2021, "Learning HubSpot CRM" from LinkedIn in January 2021, "Learning Salesforce" from LinkedIn in January 2021, "Excel: Power Pivot for Beginners" from LinkedIn in October 2020, "Project Management Simplified" from LinkedIn in October 2020, "Leading Your Team Through Change" from LinkedIn in July 2020, "Motivating and Engaging Employees" from LinkedIn in April 2020, "Six Sigma Foundations" from LinkedIn in April 2020, and "Lean Six Sigma Foundations" from LinkedIn in March 2020.
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Carina
Carina provides a safe, easy-to-use matching service for families and individuals seeking home care and child care, and care professionals. In partnership with labor unions, government agencies and community partners, we bring good jobs to care providers, so they can focus on their passion – caring for others. Carina Community Guidelines Carina's accounts are intended to be a place to connect and to share information, stories, and experiences. In order to create a positive, engaging, and safe environment, we ask that everyone abide by these guidelines. We strive to create a safe and positive community on our social media channels, so we ask that all users heed the following Community Guidelines. A Respectful and Supportive Community We encourage you to comment and interact with our social media accounts, as we want to build a positive and supportive online community. We welcome questions and comments, including healthy debate, constructive feedback, and suggestions, but please remember to stay on topic and be respectful with what you post. Comment Moderation Policy Carina will not tolerate and reserves its right to block users and/or remove any posts or comments that: - are hateful, racist, xenophobic, homophobic, sexist, disturbing, violent, or inappropriate; - are abusive, bullying, threatening, or harassing others; - contain spam, promotional material, or links to third-party websites; - refers to criminal or illegal activity; - are sexually explicit or pornographic; - include Personally Identifiable Information; - are fraudulent, including information that is false, inaccurate, or misleading.