Tina Roberts is an accomplished professional in customer success management with extensive experience in various organizations. Currently serving as the Manager of Customer Success at Caring Transitions since February 2019, Tina has developed over 50 playbooks and initiatives that have streamlined processes, resulting in a 30% reduction in implementation times. Prior to this role, Tina held positions at Vyne Medical and GetixHealth, where significant improvements were made in customer onboarding and retention rates through the creation of tailored success plans and data-driven strategies. Tina's career began at Gardner Group, focusing on community education and team management, which contributed to substantial customer base growth. Educational qualifications include a Bachelor of Science in Psychology from San Diego State University and an Associate's degree in Business Administration from Mesa Community College, alongside a graduate certification in Business and Life Coaching from Accomplishment Coaching.
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