Nao Hatano

Program Manager Digital Customer Interaction at Zeiss

Nao Hatano is a seasoned program and project manager with a strong background in digital customer interaction and strategy across various industries. Currently serving as the Program Manager for Digital Customer Interaction at ZEISS Group since August 2020, Nao previously excelled as a Senior Digital Project Manager at VMLY&R, where notable achievements included managing the largest communications effort for the 2020 US Census. With prior experience at AKQA, ADK America, and ADK, Nao has effectively managed high-profile accounts and led complex projects, such as marketing initiatives for brands like Verizon and American Express. Nao's educational foundation includes a Bachelor of Business Administration in Marketing from Sophia University, enhanced by an exchange program at the University of Massachusetts Amherst. Nao's professional contributions have been recognized with awards, including an Employee Award at VMLY&R and Employee of the Quarter at AKQA.

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