Deanne Giles

Deanne Giles currently serves as the Director of the Technical Support Customer Interaction Center at ZEISS Medical Technology, a position held since August 2017. Prior to this role, Deanne held various management positions at Time Warner Cable, including Sr. Manager of Retention, where responsibilities encompassed overseeing customer service initiatives for a large customer base across 29 states. Deanne's career at Comcast Cable included roles such as Sales and Retention Manager and Inbound Sales Manager, with a focus on enhancing customer satisfaction and operational efficiency. Deanne also contributed as Quality Assurance Manager, developing quality programs to assess performance, and started as Sales Support Manager at Excite@Home.