Carlisle Support Services is a leading supplier of outsourced workforce solutions to chosen niche markets. Carlisle offers Security, Cleaning, Events, Retail Merchandising, and Vegetation services across the UK.

We partner with our clients in long-term relationships to deliver sustainable service innovations and operating efficiencies. Continuous improvement in service quality standards is built in to all Carlisle business solutions.

This reinforces and supports our partnership as we grow by strengthening our clients’ businesses. Our aim is to create business efficiencies wherever we work for you, which translate into an improvement in shareholder and stakeholder value which is quantifiable.

Our Mission:
Carlisle Support Services provides customer driven people-based services, and strives to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes

Our Vision:
To be preferred experts and the most trusted provider of people-based services for the customers we serve, and markets we choose to work in

Our Values:
Sector based experts
Promise based culture
Customers at the heart
Care passionately for all

Support Services

Carlisle Support Services

Carlisle Support Services' headquarters in Luton, United Kingdom

Paul Evans

Alex Sipos

Abi Lovat

Adrian White

Paula Rogers

Simon Pratt

Richard Jenkins

The Security Team at Carlisle Support Services is responsible for ensuring the safety and security of clients’ premises and events. This includes conducting regular patrols, monitoring surveillance systems, managing crowd control at events, and implementing counter-terrorism measures. The team works collaboratively to mitigate risks and create secure environments for all stakeholders, aligning their efforts with Carlisle's mission of delivering exceptional, people-based service outcomes.

Security Team

The Directors and Executives team at Carlisle Support Services steers the strategic direction and overall management of the company. This team is responsible for driving business growth, ensuring compliance with health, safety, quality, and environmental standards, and cultivating strong client relationships. They oversee key functions such as human resources, sales, marketing, business development, and rail strategy, aiming to enhance service quality and operational efficiency while fostering a customer-centric culture.

Directors and Executives

The Operations and Project Management team at Carlisle Support Services ensures the seamless and efficient execution of client contracts and event management. This team collaborates with clients to implement tailored solutions, oversees the coordination and delivery of services, and manages resource allocation. Their synchronized efforts drive continuous improvement, enhance service quality, and support long-term partnerships through effective management and innovation.

Operations and Project Management

The Customer Service and Support team at Carlisle Support Services focuses on delivering exceptional customer experiences and operational efficiency. Team members, including Application Support Analysts, Customer Service Ambassadors, Helpdesk Operatives, Customer Services and Operations Managers, and Revenue Protection Officers, collaborate to address client needs, resolve issues, and improve service quality. They work to ensure client satisfaction, safeguard revenue, and support the continuous improvement of Carlisle’s people-based services.

Customer Service and Support

The Leadership Team at Carlisle Support Services is responsible for setting the strategic direction of the company, ensuring alignment with the mission, vision, and values. This team, comprising the Chief Executive Officer and Managing Directors for various divisions, oversees operational excellence, fosters client relationships, and drives continuous improvement across all service verticals. By empowering their teams and promoting sustainable service innovations, they aim to enhance shareholder and stakeholder value while positioning Carlisle as the most trusted provider in their market.

Carlisle Support Services

Org chart

Teams

Security Team

Directors and Executives

Operations and Project Management

Customer Service and Support

Leadership Team

Offices

Carlisle Support Services

Org chart

Teams

Security Team

Directors and Executives

Operations and Project Management

Customer Service and Support

Leadership Team

Offices

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