Jeremy Hayes

Jeremy Hayes is a seasoned technology professional with extensive experience in Apple device management and customer support. Currently serving as Senior Apple Endpoint Administrator at Carnegie Institution for Science since January 2017, Hayes manages local systems and institution-wide Apple device infrastructure using Jamf. Prior roles include Lead Genius at Apple, where Hayes provided technical support through the Genius Bar and led a team of technicians, and Lead Macintosh Technician at Bell Techlogix, where management of high-volume repairs for educational institutions was a key responsibility. Early career experiences include creative roles at Apple Retail and ownership of a recording studio, complemented by a Technical Certificate in Audio Engineering from Sheffield Institute.