Gökhan Çakmak

Head Of E-commerce & Customer Experience at CarrefourSA

Gökhan Çakmak has a diverse range of experience in customer experience and e-commerce operations. Gökhan has held leadership positions in various companies, including CarrefourSA, LC Waikiki, DeFacto, and Koton. Gökhan'sresponsibilities have included monitoring and improving e-commerce platform performance, analyzing customer experience metrics, developing strategies for customer satisfaction and loyalty, and managing logistics and supply chain processes. Gökhan has also gained experience in inbound and outbound operations management, call center operations, and training and development. Overall, Gökhan Çakmak has a solid background in optimizing customer experience and driving business growth.

Gökhan Çakmak has a Master's degree in Education Sciences from Istanbul University, which they obtained from 2001 to 2002. Prior to that, they completed their Bachelor's degree in Philosophy from Istanbul University from 1994 to 1998. Gökhan also holds a High School Diploma in Math from Kabataş Erkek Lisesi, which they obtained from 1991 to 1994. Gökhan Çakmak has also obtained a certification as a Certified Trainer from Aliexpress Electronics Deals. The specific month of obtaining this certification is not provided.

Links

Previous companies

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Timeline

  • Head Of E-commerce & Customer Experience

    December, 2020 - present

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