Bess Laub

Bess Laub is a seasoned professional with extensive experience in quality assurance and member success management. Currently serving as Senior Manager of Quality Assurance at Carrot Fertility since June 2022, Bess previously held various positions at EmblemHealth (formerly HIP), including Service Quality Manager and Supervisor. Bess began career as Quality and Satisfaction Facilitator at HIP (formerly Vytra Health Plans), where responsibilities included training new hires and developing staff on new products. Earlier roles also include Contract Trainer for IBM and Instructor at Cablevision Systems Corp. Bess holds an Associate’s Degree from Nassau Community College in Garden City, New York.