Mahsa K.

Mahsa K. is an experienced professional with a strong background in customer engagement and success strategy. Currently serving as Senior Manager of Customer Engagement Strategy and Senior Manager of Customer Success Content & Community at Carta since November 2021, Mahsa has previously held roles as Manager of Customer Success and Senior Consultant at Talent Gurus. From 2014 to 2020, Mahsa worked at Booking Holdings, leading a team of 10 in Agoda.com partner services and serving as Senior Market Manager. Prior experience includes roles at City Developments Limited, where Mahsa was promoted three times over six years, ultimately overseeing digital acquisition strategies for multiple hotels across the Middle East. Mahsa began the career at City Developments Limited from 2007 to 2010, holding several positions in sales and marketing. Mahsa holds an Associate of Arts degree in Computer Science from the University of Applied Science and Technology.