Fernanda Cristina is an experienced operations consultant currently working at TODOS Empreendimentos since June 2022, where responsibilities include financial performance monitoring, continuous improvement project development, operational excellence in franchises, documentation creation, training facilitation, and on-site evaluations for improvement opportunities. Additionally, Fernanda has been providing management system services at Aperam since February 2019, focusing on KPI development, process control, and training in various quality improvement methodologies. Educationally, Fernanda holds an MBA in Project Management from Escola Conquer and a Bachelor's degree in Production Engineering from Faculdade Única, complemented by various technical certifications in logistics, administration, and information technology from SENAI and CEFOP.