Michele Derfler-Murphy

Michele Derfler-Murphy is an experienced professional in data processing and technical support, currently serving as a Principal Processing Analyst at Cartera Commerce, Inc. since May 2011. Michele's responsibilities include managing data feed processing, collaborating with technical teams to resolve data issues, and analyzing data trends using SQL. Prior to this role, Michele worked at Upromise, Inc. in various positions including Production Data Administrator and Technical Account Manager, focusing on file processing automation and partner connections. Responsibilities also included workflow management and ensuring accurate data transfers. Earlier experience includes roles at Mascot Network, Inc. as a Technical Support Manager and at Monster.com as Team Leader of Seeker Services. Michele holds a Master's degree in Community Counseling from the University of Portland and a Bachelor's degree in Psychology from Binghamton University.