Ahmed Zain

Ahmed Zain is a seasoned professional with diverse experience in technical management, sales, and customer service. Currently serving as a Technical Team Manager at Atos since February 2024, Ahmed oversees a team of over 25 Technical Support Experts, ensuring adherence to processes for client satisfaction. Previously, as Assistant Sales Manager at KÜS, responsibilities included generating leads, managing the full sales cycle, and maintaining positive customer relationships. Ahmed's background includes roles at Microsoft as a Real Time Analyst and Sales Advocate, where performance metrics and customer support for licensing were key focuses. Earlier experience at Amazon and Concentrix involved customer service and relationship management within the e-commerce and car rental sectors, respectively. Ahmed holds a degree in German Language and Literature from Ain Shams University, graduated in 2018.