Yarin Alencar is a skilled professional with experience in customer service and trade. Currently serving as a CRM & Campaign Executive and Escalation Supervisor at CarTrawler since May 2021, Yarin handles escalated customer inquiries and provides real-time coaching to advisors. Previous roles include Customer Care Advisor at CarTrawler, where Yarin focused on first contact resolution, and various positions in the hospitality sector, including staff at The Schoolhouse Hotel and Beverage Hostess at The Roundabout. Yarin also has experience as a Foreign Trade Assistant at WHIRLPOOL ELECTRODOMESTICOS SA, overseeing foreign trade transactions. Yarin holds a Bachelor of Arts in Marketing with Digital Media from Dublin Business School, a Professional Diploma in Content Writing from University College Dublin, and a Higher National Diploma in International Business from Centro Universitário FMU | FIAM-FAAM.
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