Customer Support and Engagement

About

The Customer Support and Engagement team at Carv plays a crucial role in enhancing the user experience by providing timely assistance and constructive feedback to customers. They manage social media interactions, address customer inquiries, and gather insights to improve product features. Additionally, they oversee retention strategies to ensure long-term engagement and satisfaction among both casual and advanced skiers, facilitating a vibrant community around the Carv wearable technology.