Customer Service · Full-time · Piedmont, Italy
We are looking for an experienced Account Manager to join our team. In this role, you will be responsible for managing existing accounts, identifying new business opportunities, and building strong relationships with clients. You will work closely with our Sales, Product, and Customer Success teams to ensure customer satisfaction and drive revenue growth.
Responsibilities:
Manage and grow a portfolio of accounts in the Italian market
Develop a deep understanding of our product and industry to effectively communicate the value proposition to clients
Increase Portfolio through identifying upselling and crosselling opportunities
Build and maintain strong relationships with key stakeholders at client organizations
Collaborate with Sales, Product, and Customer Success teams to ensure client satisfaction, retention, and revenue growth
Provide regular updates and reports on account activity, revenue, and growth opportunities
Attend industry events and conferences to stay up-to-date on trends and maintain a strong network
Requirements:
2+ years of experience in account management or sales in the proptech, saas, or real estate industry
Fluency in Italian and English, both written and spoken
Proven track record of exceeding sales targets and driving revenue growth
Excellent communication, and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work independently and as part of a team
Willingness to travel occasionally
Ability to multitask, work and focus under pressure;
Curiosity, strong growth mindset, ability to learn fast;
Strong communication and interpersonal skills;
Empathetic, desire to help and support clients.
Passionate about new AI technologies.
Comfortable working in a fast-paced, start-up environment
What we’re offering:
Base salary
Flexible working model, accommodating fully remote, fully onsite, or hybrid
Awesome team and opportunity - the chance to build the fastest growing Proptech company in Europe together with smart and ambitious people from 20+ countries;
Free access to the CASAFARI platform (helpful if you’re looking for a place to live).
CASAFARI has offices in Portugal [Lisbon and Algarve], Spain [Madrid], France [Paris]
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