Rodrigo Antunes

Rodrigo Antunes is a seasoned professional in customer experience and project management with extensive experience in various roles across multiple companies. Currently serving as a Senior Project Analyst at Grupo Casas Bahia since February 2024, Rodrigo previously worked as a Senior Analyst in Customer Experience at banQi and held several positions at DiDi, including Customer Experience Senior Specialist and Customer Experience Analyst, focusing on anti-fraud initiatives. Rodrigo's expertise includes managing customer experience indicators, conducting A/B testing, and developing Business Requirements Documents (BRDs) for new solutions. Prior roles include systems administration at Locaweb, and educational qualifications include a degree in Information Technology from Senac Brasil and a technical qualification from Estácio.