Sandy Giron

Sandy Giron is an experienced professional with a strong background in customer success and implementation leadership. Currently serving as the Implementation Lead at Case IQ since October 2025, Sandy previously held the position of Senior Customer Success Manager - Enterprise at Trakstar from September 2015 to June 2025, where collaboration with Product and Engineering teams helped shape product enhancements, and management of high-value enterprise accounts improved onboarding and long-term success. Earlier roles at Trakstar included Customer Success Manager, focusing on midmarket accounts and developing retention strategies to enhance client engagement. Sandy's career began at Harvard Vanguard Medical Associates as an Imaging Specialist, responsible for coordinating patient intake and managing radiologic imaging systems. Sandy holds a Bachelor of Business Administration in Finance from Bay State College and completed general studies at Malden High School.