Tricia Muir has extensive experience in the banking industry, having held various leadership positions at Cashplus Bank and Santander Operations. At Cashplus Bank, Tricia currently serves as the Head of Complaints, Payments & Back Office. Prior to this, at Santander Operations, Tricia was the Head of Fraud Change, Quality, Control & Service Optimisation. Tricia also held roles at Santander UK as the Head of Fraud Customer Service and Head of Commercial & Corporate Operations. Tricia is a graduate of Litherland High School.
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