Courtney Bain

Courtney Bain brings a wealth of experience in product management, marketing, and customer communication to their current role as the Lead Product Manager - Retail Media at Cashrewards. In this position, they are responsible for overseeing the development and execution of retail media products. Prior to this, Courtney served as the Product Marketing Lead at Cashrewards, where they played a crucial role in driving product positioning and messaging. Courtney also held the position of Senior Product Marketing Manager, where they led go-to-market planning and execution for Cashrewards Max in partnership with ANZ.

Outside of their work at Cashrewards, Courtney has diversified their experience by working as a Group Fitness Instructor, specializing in Pilates and Barre, at their company Classes by Courtney.

Before joining Cashrewards and launching their own fitness business, Courtney worked at HSBC as a Customer Communications Chapter Lead and Data and Analytics Tribe Lead. In these roles, they were responsible for managing contact strategies and improving customer engagement with the bank's products and services.

Courtney's earlier career includes positions at WiTH Collective, where they served as a Senior Account Director and led digital projects for prestigious clients such as Foxtel, UNSW, and Lendlease. Courtney also worked at Unilever as a Global CRM Support Manager and at Wunderman as an Account Director and Senior Account Manager, where they developed communication plans and executed CRM campaigns for global clients.

At the start of their career, Courtney gained valuable experience as a Product Marketing Manager at International Masters Publishers and as a Brand Marketing Assistant at The Walt Disney Company.

Overall, Courtney Bain's extensive work experience spans across various industries and roles, offering a diverse skill set and a strong understanding of product management, marketing, and customer communication.

Courtney Bain has a diverse education history. In 2008 to 2011, Courtney pursued a Bachelor of Commerce (Liberal Studies) degree at the University of Sydney, with majors in Marketing and International Business. In 2015 to 2016, Courtney obtained a Digital Marketing Certificate from Squared Online, specializing in Digital Marketing Strategy. In 2020, Courtney completed the Essentials of Product Management course at Brainmates. In the same year, Courtney also obtained certifications in SQL Course: Level 1 from the Centre for Continuing Education and MBA Essentials from The London School of Economics and Political Science (LSE).

Courntey continued to enhance their knowledge and skills with various certifications. In 2020, they became a Scrum Master Certified (SMC) through the Scrum Alliance. In 2021, Courtney obtained a Barre Instructor certification from Barre Body. Most recently, in 2022, Courtney completed the Product Marketing Certified: Leadership program at Product Marketing Alliance and received an AMI (Australian Marketing Institute) Professional Member Certificate. Additionally, Courtney became a Mat Pilates Instructor through Barre Body in March 2022.