MH

Mary Haviland

Head Of Customer Service at CASTLE WATER LIMITED

Mary Haviland's work experience begins in 2007 as a Sales Assistant at Shetland Times Limited, where they worked part-time. In 2012, they became an English Language Assistant at the British Council until 2013. From 2014 to 2018, Mary had various roles including Visitor Services Advisor at VisitScotland and Project Development Officer at Living Lerwick Ltd. Since 2015, they have been working at Castle Water, starting as a Business Development Executive and eventually becoming the Head Of Customer Service.

Mary Haviland completed their Masters of Business Administration - Global MBA degree at Alliance Manchester Business School from 2019 to 2020. Prior to that, they obtained a MA (Hons) degree in Mathematics and Spanish from the University of St Andrews from 2010 to 2015. Furthermore, Mary attended Anderson High School in Lerwick from 2004 to 2010, although no specific degree or field of study is mentioned for this period.

Links

Previous companies

British Council logo

Timeline

  • Head Of Customer Service

    June, 2019 - present

  • Customer Services Manager

    September, 2018

  • Group Complaints Manager

    October, 2016

  • Complaints Manager

    February, 2016

  • Business Development Executive

    October, 2015