Dawn Walsh

Dawn Walsh is a seasoned professional with extensive experience in customer service and administration, currently serving as a Receptionist/Administrator/Switchboard operator at Castlemartyr Resort since February 2022. Responsibilities include managing guest correspondence, maintaining VIP lists, room allocations, and ensuring exceptional check-in/check-out experiences. Previously, Dawn worked at Marks and Spencer from January 2003 to June 2019 as a Sales Advisor, where duties encompassed customer relations, staff training, money handling, and maintaining company standards. Dawn holds a BA Level 7 in HR Management from Munster Technological University, alongside various qualifications in Supervisory Management, Social Studies, and Legal Studies from Cork College of Commerce and University College Cork.